Customer Experience
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Top 5 Reasons for investing in Customer Experience
By hmblog On 11 Mar 2016Gone are the days when the key to success in business is determined by a premium quality product/ service, value for money and good customer service. In this age of extreme competitiveness led by disruptive technologies and the allied digital...
Customer Experience Digital Strategy Digital Transformation Disruptive Technology
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How to Approach Mobile App Development Efficiently?
By Subir Roy On 3 Mar 2016We are living in an era of digital transformation and technology disruptions in almost all the walks of life. With the smart phone revolution, we are experiencing dramatic changes in the mobility arena. Mobile apps are getting released every day,...
Customer Experience Digital Transformation Disruptive Technology Mobility Testing
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Disruptive Technology Weekly Roundup – Feb 1st to Feb 8th
By Kiran Veigas On 5 Feb 2016Technological innovations are redefining the retail shopping experience of the consumers. The boundary line between online and offline shopping experience is slowly blurring and adoption of an Omni channel retail experience is vital for the success of the retailers. Brick...
Beacons Customer Experience IoT Omni channel Retail Technology
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Here’s what will drive the retail sector in 2016!
By Gunendra Patil On 5 Feb 2016The retail industry, which includes the rapidly booming eCommerce sector also, is all set for growth in 2016 as well. Digital disruptions has completely changed the dynamics of the retail industry in the past few years. And so, gauging the...
Beacons Consumer Engagement Customer Engagement Customer Experience IoT Omni channel Retail
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Driving Revenues Through Personalised, Segmented Content
By Isaac George On 8 Jan 2016I recently read a statistic from analyst firm Gartner which stated that by 2016 89 per cent of marketers expect to compete primarily on the basis of the customer experience their brand, product and service delivers to the client or...
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