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Today’s digital native customers expect technology to be as intuitive, interactive, simple, and contextual as possible. Legacy applications that lack the ability to keep pace with these evolving expectations not only hamper growth, but also negatively impact customer experiences. To stay a step ahead of disruption, organizations need to modernize their IT architecture and add conversational intelligence to their applications.

Happiest Minds Natural Language Understanding service enables organizations to create custom APIs that leverage the ability of analyzing text to understand concepts, emotion, entities, keywords, metadata, relations, semantic roles, and sentiment. We empower organizations to deliver next-generation digital experiences that are contextually relevant, highly interactive, and refreshingly human.


Voice to Text, Text to Voice
  • Automate call center logs creation
  • Create audio books, lectures etc.
Question/ Answering
  • Enhance customer service
  • Empower store associates with relevant information to boost conversions
Search/ Retrieval
  • Enable product search
  • Transform digital content monetization  
Information Extraction
  • Search structured as well as unstructured data to find most relevant information
  • Deliver right information, at the right time
Robotic Concierge
  • Health – search nearby doctors & hospitals by specialty areas
  • Travel & hospitality – provide guests with useful and interesting information
Text Mining
  • Extract meta-data from content
  • Categorize on the basis of concepts, entities, keywords, categories, relations and semantic roles
  • Generate actionable insights


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