Primarily targeting the millennials, Disruptive Lending & Leasing – Online Lending & Asset Finance industry is undergoing digital transformation to improve customer experience and make revenue line much stronger. This has opened a host of innovative business models and markets previously untapped.
Our solution with the mix of a right platform, adaptability to market demands and a quick time to market helps foster innovation.
The Business Needs [Why?]
The nature of most of the disruptive lending & leasing business models revolve around a few key aspects, and our services are built with these as our primary focus:
- Smooth & Quick customer on-boarding
- Processing high volumes with minimum manual intervention
- Automated funding, payment, billing and fees creation
- High standards of data integrity and accuracy
- One solution that can handle all the nuances of their unique lending & leasing model
- End to end lending and asset leasing lifecycle
- Collection integration for better handing the delinquencies
- Customer online platform for a live digital view of the contracts
- Digital interactive bot for quick customer queries
- IoT services for asset tracking and management
Uniqueness of the Solution
Our solutions built on top of Salesforce.com platform helps to leverage best of both worlds: to deliver a robust, scalable platform combined with security, flexibility and configurability catering to complex business logic, and the demands of the key business processes in the lending & asset finance cycle. This unique combination of Salesforce and the custom applications provides the right balance of stability and customizability.
Features & Benefits
- Modularized Products
- Separate modules catering to distinct parts of the lending cycle enabling greater control based on use cases
- Salesforce as a platform has no limits on the potential integrations that can be deployed to extend the solution to cater to any business needs
- Customer 360 View
Native Salesforce functionality ensures there is a 360 view of the customer right from the lead stage to the end of the lending cycle, opening avenues to enhance customer service, cross-sell and up-sell, analytics and beyond.
- One Stop platform for End to End Lending Processes
- Asset management throughout contract lifecycle
- Delinquency Management
- Configuration based setup, easy to deploy
- Easy to integrate with collections and third party providers
- Connected field services through IoT
- Efficiency and Accuracy while processing high volumes
- Use Case specific industry wise positioning
- CRM capabilities and tight integration due to single platform