Customer Satisfaction is the key to success as well as a pain point for most organizations. Digital Query Assistant can mitigate this issue.
A robust Customer on-boarding experience directly impacts the market share of your business. It helps in boosting loyalty, reducing customer retention and increasing cross sell/ upsell opportunities.
The platform offers real-time information of the customer, product and offerings in context to interaction between customer and sales associate.
Happiest Minds mCaaS™ is a pluggable, cloud powered Digital Content Broker Solution that seamlessly integrates with Transactional systems and leverages any form of standard storage and Middleware.
Shoppers visit to retail store check the prices, resd product/store reviews online, compare with competition and move away. Where do they go? Competitors? Online stores? Nobody Knows...