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The business requirement was to launch secure telecom solution over the cloud and enable client to comply with Data Protection Act and  ISO-27001/27011. Happiest Minds mapped telecom security standard ISO-27011 with ISO-27001 and implemented best practices for Network Infrastructure to increase user satisfaction, and business for the customer.

Features & Benefits

Features

Compliance Management

  • Common framework and an integrated approach to meet cross-industry regulations such as ISO 27001/2, SOX ITGC, FDA, HIPAA, PCI DSS, FERC, FAA, HACCP, OMB A-123, AML, Basel II, and data retention laws.
  • Custom compliance policy as per the enterprise’s regulatory needs.
  • Ongoing compliance monitoring
  • Role-based dashboards and scorecards
  • Process ownership, assessment plans, remediation status

IT Risk Assessment

  • Integrated and flexible framework for documenting and assessing risks, defining controls, managing audits, identifying issues and -remediation plans
  • Risk calculators and risk heat-maps for risk analysis , risk monitoring and business impact assessments

Vendor Management

  • Configurable framework is to identify key risks, manage, mitigate and minimize the risks arising from vendors, suppliers and partners.
  • Risk Analysis and risk self-assessment for all vendor processes
  • Automated or manual assessment-of events such as supplier non-compliance with SLA
  • KRIs (Key Risk Indicators) & risk mitigation options
  • Issue Management and remediation
  • Risk Scorecards and dashboard reports
Benefits

Compliance Management

  • Compliance & audit policies for instant use
  • Polices/SLAs/Frameworks that suit an enterprise's needs
  • Workload sharing through role based access control & delegation for all levels
  • Comprehensive compliance tracking & reporting
  • Easy management of all compliance needs

IT Risk Assessment

  • Risk assessment and monitoring reports for many regulations, specifically ISO 27001/2 compliance
  • Enables a risk-driven approach to key decision making and investment planning
  • Establishes clear ownership of enterprise assets and risks

Vendor Management

  • Risk assessment and monitoring reports for many regulations, specifically ISO 27001/2 compliance
  • Enables a risk-driven approach to key decision making and investment planning
  • Establishes clear ownership of enterprise assets and risks

Offerings

Compliance Management

Features

  • Common framework and an integrated approach to meet cross-industry regulations such as ISO 27001/2, SOX ITGC, FDA, HIPAA, PCI DSS, FERC, FAA, HACCP, OMB A-123, AML, Basel II, and data retention laws.
  • Custom compliance policy as per the enterprise’s regulatory needs.
  • Ongoing compliance monitoring
  • Role-based dashboards and scorecards
  • Process ownership, assessment plans, remediation status

Benefits

  • Compliance & audit policies for instant use
  • Polices/SLAs/Frameworks that suit an enterprise’s needs
  • Workload sharing through role based access control & delegation for all levels
  • Comprehensive compliance tracking & reporting
  • Easy management of all compliance needs

Use Cases

  • Translates the compliance mandates into standards
  • Distributes the ownership of compliance adherence across stakeholders
  • Tracks the status of exactly what evidence is needed to prove compliance
  • Effectively capture evidence and securely store it
IT Risk Assessment

Features

  • Integrated and flexible framework for documenting and assessing risks, defining controls, managing audits, identifying issues and -remediation plans
  • Risk calculators and risk heat-maps for risk analysis , risk monitoring and business impact assessments

Benefits

  • Risk assessment and monitoring reports for many regulations, specifically ISO 27001/2 compliance
  • Enables a risk-driven approach to key decision making and investment planning
  • Establishes clear ownership of enterprise assets and risks

Use Cases

  • Integration with and assessment of information risks pertaining to enterprise assets
  • Classification of assets, define and assign asset owners
  • Risk assessment framework customization as per enterprise needs
  • Continuous risk management & monitoring to the enterprise assets
Vendor Management

Features

  • Configurable framework is to identify key risks, manage, mitigate and minimize the risks arising from vendors, suppliers and partners.
  • Risk Analysis and risk self-assessment for all vendor processes
  • Automated or manual assessment-of events such as supplier non-compliance with SLA
  • KRIs (Key Risk Indicators) & risk mitigation options
  • Issue Management and remediation
  • Risk Scorecards and dashboard reports

Benefits

  • Ability to assess security maturity of suppliers and risks in any jurisdiction by just providing them with the URL
  • Partners become active participants in the assessment
  • Ability to provide a consolidated vendor compliance overview to customers.
  • Ability to provide reports on how any vendor compares to the overall state in the industry

Use Cases

  • Comparison report on the vendor security posture against the industry standard
  • Reports made available to the client as well as to the vendor
  • A periodic and repetitive process for assessment
  • Consolidated vendor compliance overview
Corrective & Preventive Action

Features

  • Traceable Actions with correct and configurable ownership
  • Corrective action may be initiated for any time of assessments – Non-Compliance, Existence of actual Risk and mitigation there of
  • Risks raised against Non-Compliance or Audit Findings , can have weightages assigned

Benefits

  • Immediate Remediation and Mitigation possible for all identified Non-Compliances and Risks
  • Re-usable action list for similar risks
  • Time driven actions enable faster implementation
  • Dashboards on completion status of the Corrective Action

Use Cases

  • Every non-compliance or risk can have a Corrective Action raised either by a Reviewer or Auditor
  • Actions can be timed to have them completed before the next audit/assessment cycle
  • Risks can be raised to demonstrate the consequence of non-completion of the Corrective Actions

Resources