Archives: Resource Centers

A non-profit organization with a mission to address the opportunity divide by empowering young adults to reach their full potential…

Offerings

Consulting & Design

Here, Happiest Minds creates user and device profiling reports, categorizes users, and identifies easy targets for workspace transformation. After careful analysis of digital workspace readiness and choice of the proposed solution, we create a detailed readiness & digital workspace fitment report. Based on the analysis, the workspace architecture roadmap and workspace components are proposed, and a high-level design of the proposed solution is prepared. Consulting and design phase consists of:

  • Workspace transformation strategies
  • End-user and device analysis, persona mapping
  • Cloud services adoption strategies
  • Identification of key automation opportunities
  • High-level solution design and planning
Build & Migrate

Once user and device analysis is completed, we build the required workspace solution components, test the functionalities, and implement integration with other workspace components. Upon successful proofs-of-concept and pilot programs and UAT, the services are roll-out to the entire organization. The build and migrate phase consist of:

  • Detailed environment assessment
  • Detailed designs and planning for build & migration.
  • New service implementation, integration, and migration
  • Cloud adoption and migration

 

Manage & Automate

We leverage ELLIPSE, our managed service delivery platform, for Smart and Secure Workspace management and automation. Incident management, remediation support and change management are taken care of through automation across all levels via chatbots, and self-heal and self-help features. The manage and Automate phase consists of:

  • End user service operations
  • Desktop engineering
  • Service Desk
  • Custom reports and dashboards
  • Enhanced automation adoption

 

Resources