Archives: Resource Centers

Gogo, a leading global aero-communications service provider, wanted to create personalized pricing offers for passengers dependent on their frequency of use, duration of the flight, speed of broadband, etc. The legacy system was extremely expensive, but they were not seeing a return on investment as the product was inhibiting business growth and goals for future opportunities.

Offerings

Customer Experience

Happiest minds have framework for building customer experience using combination of three triggers that are disrupting the customer experience space: Location based services (Lo), Mobile Apps (Mo), and Personalization (Me). Our solution leverages our extensive expertise in enterprise mobility and the data analytics & insights space to address how these triggers can be combined to transform the digital customer experience. We offer

  • Location based experience personalization
  • Omni channel Experience.
  • Customer Engagement & Digital Loyalty Solutions
Analytics & Business Intelligence

Business intelligence and analytics play a key role in addressing many revenue impacting and operational problems. With the right set of reports, ability to generate ad-hoc report without any technical knowledge, with a single source of truth and high data quality – travel companies can create a differentiated customer experience and increase their revenue. We offer:

  • Marketing Analytics
  • Revenue Management
  • Customer Analytics
  • Digital Analytics

Read More

Mobility Solutions

Today’s travelers want to access all the travel related facilities and information’s on the tip of their figure, anytime, anywhere. Happiest Minds provides a wide range of mobility solutions, with advanced accelerators that can give your Airline business the true Mobile advantage. Our solution portfolio takes end to end care of mobility needs of a modern traveler. We offer:

  • Mobility Advisory Services
  • Mobility Application Development Services
  • Mobility Quality Assurance (QA) Services
  • Enterprise Mobility Management (EMM)

Read More

Infrastructure Management

Infrastructure transformation services offered by Happiest Minds, help organizations address this question, and prioritize right projects, assure service transformation that reduces your time to market and thus helps in increasing your market share. Our offerings for infrastructure management are:

  • Cloud Technology Management Services
  • Unified Communication and Device Management
  • Big Data & Database Management
  • Managed Infrastructure Services (GNOC) – 24×7

 

Security Management

Happiest Minds offers comprehensive Security-as-a-Service (SaaS) covering compliance management, identity and access governance, cyber security and application & mobile security Different solutions offered are:

  • Compliance Vigil
  • Threat Vigil
  • Identity vigil
  • Cyber Vigil

 

Resources