Home 
Case Studies
Case Studies
A US-based UC provider wanted to build a framework to automate the test case scenarios for Polycom device. The framework should facilitate automated direct calling between Polycom devices, enable automated pushing of Action/Soft keys to respective Polycom's during stages of…
Develop a comprehensive product which helps customers migrate to cloud on premises and on scheduled date and time
The business requirement was to create new channels (mobile) to engage customers, increase footfalls and drive revenues.
Implement a boutique of transformational solutions ranging from warehouse process management to customer interface touch points. Developed an integrated mobile enabled platform using interactive tablets as kiosks and iPods as communication devices providing workflow automation for improved warehouse operations, In-store operations,…
Associate Enablement and KPI Monitoring Solution for US based Retailer Innovative Retail Solutions for Modernization in Retail
Client aims to create and build a ubiquitous platform to deliver products which will offer assistance and protection across different verticals, targeted at Indian consumers.
One of the leading Hi-tech Services player offering technology solutions to customers globally, wanted to create and build a sales force automation application. The objective was to assist its sales teams to effective manage leads to quote process, sell more,…
Happiest Minds has developed a Pharmaceutical Industry solution based on Dynamics CRM 2011 which enables organizations to organize its huge and geographically distributed sales force, through better control, enhanced visibility of call planning for agility, planning marketing activities and promotional…
The business requirement was to provide well defined security strategy and protection to information and maintain information across the network. Happiest Minds defined the security architecture and remediation plan, and analysed preliminary risks to increase accountability for data protection and obtain well…
The Business requirement was to develop cost effective and value added virtualized network monitoring system for small/large scale networks by deprecating dependency on physical existence of network components.
The business requirement was to Improve customer experience and drive business success with ForeSee. Our multichannel analytics give you to Build a dynamic Customer Experience Analytics dashboard with rich UI components like High Charts, Google Maps and other Java Script…
The business requirement was to create a recommendation engine- product to product and customer to product recommendation , which called for aggregation and analysis of data from multiple channels and multiple data formats including structured and unstructured ?les. Happiest Minds'…
The business demanded helping the client in focused targeting of their customers and identifying cross-sell and up-sell opportunities. Happiest Minds' solution processed massive amounts of structured and unstructured data in real time and increased cross-sell / up-sell opportunities by 5%.
The business requirement was to increase ef?ciency and control of contract documents, pricing accountability and relevance based on input ?uctuations and improve contracts execution turnaround time. Happiest Minds’ solution translated the existing service agreement process, developed improved business service agreement…
The business requirement was to have content segmentation and dynamic content orchestration with analytics to generate further business leads using a dashboard & detailed reports of anonymous user access. Happiest Minds created a restricted browser to view segmented reports with…
The business requirement was to create a single point of admin console with advanced image processing and document management with bulk upload and download. Happiest Minds created a cloud integration framework to manage images and videos with smart keyword search…
The business requirement was to setup a cloud environment and deploy VMs with specified configuration. Happiest Minds’ solution involved integration of automation tool (Puppet) with AWS and end-to-end testing to create a well-defined configuration management database and a scalable deployment…
The business requirement was to setup a cloud environment and standardize all core infrastructure server builds. Happiest Minds standardized the core infrastructure across locations with minimal downtime.
The business requirement was to migrate in-house applications to PaaS and IaaS platform and integrate migrated application with peripheral legacy. Happiest Minds implemented a platform to support— infrastructure, SSO with Tivoli, integration and mobile devices with reduced time for application…
The business requirement was to build complete lab management software in multi-tenant SaaS architecture. Happiest Minds re-architected solution on Java Technology, optimized the development process and reduced implementation complexity, offering solution as SaaS.
The business requirement was to integrate data from various SaaS source systems to a centralized data store and standardize data formats. Happiest Minds integrated SaaS for CRM using CloudHub to achieve standardized data.
The business requirement was to create a centralized management/monitoring solution and setup a delegated administrative model to enable asset management. Happiest Minds implemented centralized monitoring and management processes to ensure rapid incident response, enhanced security and reduced operational costs.
The business requirement was to manage IT Infrastructure Operations and Support: 24x7 Service Desk. Happiest Minds demonstrated out-of-the-box solution strategy by providing complete IT Infrastructure Services with service level management comprising NextGen transformation capability, ISO 27001 certified delivery center and…
The business requirement was to enhance the overall security posture of the organization and setup operational processes covering multiple locations. Happiest Minds implemented SIEM/SOC solution & process, and integrated Identity Management Solution to enable privileged User Activity Monitoring. Log management…
The business requirement was to manage information risk, protecting intellectual data, control inorganic IT growth, and strengthen Security Information and Event Management. Happiest Minds defined content for security use cases and has set up a 24/7 active monitoring system for…
Learn how Happiest Minds helped an insurance company to retain existing partnerships and attract new ones with our Integration of portal with 13+ applications on various technologies.
Discover in this case study how Happiest Minds Technology Enabled In-Store Process Transformation to Streamline click & collect and improved merchandise pickup / return experience – speed, accuracy & efficiency.
Next Gen Cinema Solution to support new retail business opportunities seamlessly across channels (POS, Web, Mobile).
The business requirement was to have a dynamic testing plan with zero downtime, and effective security standards. Happiest Minds established centralized vulnerability management practices to achieve a clear vision of mitigating risks.
The business requirement was to set up a Standard Operating Environment, consolidate vendor products, and establish data security.Happiest Minds performed penetration testing and remediation processes, and established centralized vulnerability management practices to achieve ISO certification and attain a clear vision…
The business requirement was to launch a product for 1M users and establish security for a Cloud environment platform. Happiest Minds performed penetration testing, integrated security testing and business logic testing to achieve a secured and compliant product.
The business requirement was to launch structured vulnerability management portal and track vulnerability and remediation status regularly. Happiest Minds performed penetration testing, secure code review, and periodic and regular reports generation to establish centralized vulnerability management practices and achieve secured…
The business requirement was to launch a central system for Reporting and Dashboards, and optimize process management. Happiest Minds developed and implemented Policy Management Process, and configured Reports and Dashboards to achieve optimized operations.
The business requirement was to implement SAP Authorization model and provide transparent reporting on audit information. Happiest Minds implemented SAP Authorization Management, and SAP GRC Access Controls to achieve a simplified and low maintenance authorization model.
TThe business requirement was to improve and attain high level of data security standards & encryption, establish controlled framework, and clear roadmap for compliance needs. Happiest Minds defined and established security controls, and implemented agile projects to close the gaps and…
The business requirement was to control inorganic IT growth, provide solution to process & compliance related issues and achieve compliance mandate across multiple location. Happiest Minds identified risk mitigation items and developed blueprint for sustainable governance model toimproved awareness of…
The business requirement was to launch secure telecom solution over the cloud and enable client to comply with Data Protection Act and ISO-27001/27011. Happiest Minds mapped telecom security standard ISO-27011 with ISO-27001 and implemented best practices for Network Infrastructure to…
The business requirement was to create a blueprint for a secured IT and ISO compliant infrastructure and highlight investments for setting and implementing a Governance and Information Assurance program for client. Happiest Minds analysed current policies, identified applicable threats &…
The business requirement was to provide ISO27001 Readiness with a strategy roadmap to create security awareness. Happiest Minds implemented data security and compliance needs along with the remediation plan to improve visibility in sensitive data handling and get well equipped…
Happiest Minds implemented a Consumer Vehicle Accessories Solution for a leading Semiconductor Company. Cloud based Telematics Platform Development for the use cases of Pay As you Drive Insurance, Fuel Pilferage, Geofencing and Eco Drive was implemented.
The business requirement was to launch an automated Role Based Provisioning system for improved risk and compliance posture. Happiest Minds implemented NetIQ Identity Manager Solution and defined the application onboarding framework to achieve faster ROI ensuring improved productivity and visibility
The business requirement was to deliver SSO for enterprise applications reducing operational costs, improving efficiency and user productivity. Happiest Minds implemented ESSO solution and enhanced credential management resulting in reduced help desk costs and improved user experience.
The business requirement was to centralize tracking and administration for Privileged Users across applications. Happiest Minds implemented Net IQ Privileged User Manager Solution which created secure RDP tunnel without revealing the administrative password.
The business requirement was to migrate from Legacy P2P circuits to MPLS Cloud bringing a reduction in maintenance costs and effective management of various WAN devices. Happiest Minds successfully implemented dual ISP MPLS Cloud by advanced routing on Cisco platform…
The business requirement was to migrate Legacy Network and Security devices to Advanced Technology Platforms. Port-level and perimeter level security, with Advanced Security Appliances and Content filtering implemented.
Happiest Minds solution improved user response to applications and throughput through the NOC of critical devices. Secure access provided to Network and devices with firewall rules re- applied and fine- tuned.
The IPv6 Capability Assessment provided a detailed view of the state of the network’s IPv6 readiness by performing a thorough assessment of the network hardware devices and Software releases. Happiest Minds suggested Configuration and topology changes to provide performance enhancement.
The business requirement was to standardize the DNS infrastructure on Microsoft AD integrated DNS platforms with a centralized management and well documented process.
Seamless Access to Web Application with Single Sign- On (SSO) Solution for an Automotive Corporation
The business requirement was to provide federation support using cost effective Federation technology and also provide seamless single sign on (SSO). Implemented and rolled out Federation Solution using Microsoft ADFS.
The business requirement was to create visibility into who has access to what for a large number of business critical applications
How we created a comprehensive, maintainable, enterprise level Automation Suite for web based Learning Management System to improve product quality by automating all backlog/ regression test cases.
The business requirement was to perform UI Test Automation for Dashboard App built with UI components such as HighCharts, Google Maps and other JavaScript libraries. The deployment of Happiest Minds IP: Selenium + Test Framework saved 84% of testing effort…
Happiest Minds helped the client upgrade market position of the product by incorporating solutions like Geo -fencing, Low Power Reengineering and Accelerometer.
The business requirement was to manage customer's online reputation and measure effectiveness of digital marketing campaigns and online customer engagement initiatives. Happiest Minds developed a one stop portal to manage online and social media marketing content, contact lists, coupons, directory…
The business requirement was to reduce license cost, facilitate large volume aggregations with minimal impact on reporting. Our solution resulted in efficient data migration with a quick aggregation on a large volume of data.
The project involved Remodeling the EDW Data Model with emphasis on Business Process Areas.The Data Warehouse built initially was leveraged to ensure the DW transformation was optimal.
Travel Agency was facing difficulty in forecasting ticket cancellations (Both individual and Group). The requirment was to develop a robust response model which can identify customers likely to cancel the ticket, there by proactively avoid revenue leakage. Accurate demand forecasting…
The requirement was to enable Quick search on huge volume of data. Our solution enabled fast and scalable processing of source feeds and Real time indexing of modified data.
Enhanced Product Recommendation System for 25,000 plus products across all retail stores (kiosk) and online stores results in improved Cross Sales from 10% to 12%. Machine Learning algorithms help in identifying similar products for new items / categories and creation…
The business requirement was to determine marketing effectiveness and consumer behaviour for a leading Customer Experience Company. Huge Click Stream logs of approx 10GB per hr were loaded and HBase/Hadoop was used to extract various statistical insights. Multi-level aggregation resulted…
Combined solutions bring retail modernization for a smart and connected experience to a large US based Retailer. From warehouse process transformation to innovative in-store experience with advanced BI and Analytics creates an enhanced retail experience.
The client is revolutionizing the way energy is generated and consumed with its unique on-site power generation systems that utilize an innovative new fuel cell technology. Creating new technologies and developing IP data around product designs, chemical compositions and so…
The client is a leading transaction-driven marketing platform enabling advertising offers inside bank accounts. On behalf of merchants, banks run offers in consumers’ online banking statements targeted against actual purchases. While the company's current offers platform has been relatively successful,…
The client is a leader in the beer, fashion, sports, and lifestyle markets in India. In addition to operating many breweries in India and several other countries, the company also sells its products in over 50 countries worldwide. To represent…
OneAssist is in the business of managing anxieties that plague our everyday lives by functioning as a one-stop shop for assistance services. It helps people handle the loss of important belongings such as mobile phones, wallets, credit cards or official…
The need for enterprise mobility and the consumerization of IT have been the driving factors behind the BOYD trend. Younger and technology-savvy employees, keen to merge personal and business activities on their personal devices are bringing about a change in…
The client is a leading online travel company in India. It has revolutionized the Indian online travel industry as a 'One Stop Shop' for travel, accommodation, rentals and local travel booking services. To survive in an intensely competitive travel industry,…
